Privacy Policy
Last updated: 28 February 2025
- Introduction
This Privacy Policy describes Brenn-O-Kem (Pty) Ltd. policies and procedures regarding the collection, use, disclosure, and protection of your personal information, in compliance with the Protection of Personal Information Act (POPIA) of South Africa. By using our website and services, you acknowledge and agree to the practices described in this policy.
- Responsible Party and Information Officer
* Responsible Party: Brenn-O-Kem (Pty) Ltd.
* Information Officer: [Ravel Prins, it@brennokem.co.za]
* The Information Officer is responsible for ensuring compliance with POPIA.
* Physical Address: Off the R46 between Wolseley and Ceres, Wolseley 6830.
* Postal Address: P.O. Box 71, Wolseley, 6830.
* Contact Number: +27 23 231 1060
* Website: https://www.brennokem.co.za
* Email: bokadmin@brennokem.co.za
- Definitions (as per POPIA)
* Account: A unique account created for you to access Brenn-O-Kem’s service or parts of our service.
* Company: Brenn-O-Kem (Pty) Ltd.
* Cookies: Small files placed on your device to track your online activity.
* Country: South Africa.
* Device: Any device that can access the service, such as a computer, phone, or tablet.
* Personal Information: As defined by POPIA, any information relating to an identifiable, living natural person, and where applicable, an identifiable, existing juristic person, including, but not limited to, name, contact details, identification number, location information, and online identifiers.
* Service: The Brenn-O-Kem website.
* Service Provider: An individual or company that processes personal information on Brenn-O-Kem’s behalf.
* Third-party Social Media Service: A website or social network through which you can log in or create an account to use the service.
* Usage Data: Data automatically collected about your website activity, such as pages visited and time spent.
* Website: Brenn-O-Kem, accessible from https://www.brennokem.co.za
* You: The individual accessing or using the service.
- Lawful Processing of Personal Information
Brenn-O-Kem will process your personal information lawfully, in a reasonable manner, and only to the extent necessary for the purposes for which it is collected. We will ensure that:
* Personal information is processed lawfully and in a reasonable manner that does not infringe the privacy of the data subject.
* Personal information is collected for a specific, explicitly defined, and lawful purpose.
* Personal information is adequate, relevant, and not excessive for the purpose for which it is processed.
* Personal information is accurate and, where necessary, kept up to date.
* Personal information is retained only for as long as necessary for achieving the purpose.
- Collection of Personal Information
We may collect your personal information in the following ways:
* Information You Provide: When you contact us, create an account, complete forms, or use our services, you may provide personal information such as your name, contact details, address, and payment information.
* Automatically Collected Information: We may automatically collect usage data, including your IP address, browser type, device identifiers, and website activity.
* Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze website usage.
- Purpose of Processing Personal Information
We process your personal information for the following purposes:
* To provide and maintain our services.
* To communicate with you, including responding to inquiries and sending updates.
* To process orders and payments.
* To comply with legal obligations.
* To improve our website and services.
* To conduct marketing activities, with your consent.
- Sharing of Personal Information
We may share your personal information with:
* Service providers who assist us in operating our business.
* Business partners, with your consent or as permitted by law.
* Law enforcement agencies, when required by law.
* Transfers relating to business transactions such as mergers.
- Security of Personal Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
* Encryption.
* Firewalls.
* Access controls.
* Regular security assessments.
- Retention of Personal Information
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
- Your Rights Under POPIA
You have the following rights regarding your personal information:
* Right to access your personal information.
* Right to request correction or deletion of your personal information.
* Right to object to the processing of your personal information.
* Right to lodge a complaint with the Information Regulator.
* Right to withdraw consent.
- Transfer of Information Outside South Africa
If we transfer your personal information outside South Africa, we will ensure that appropriate safeguards are in place to protect your information.
- Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe your child has provided us with personal information, please contact us.
- Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.
- Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
* By visiting this page on our website: https://www.brennokem.co.za/contact-us/
* By phone number: +27 23 231 1060
* By mail: P.O. Box 71, Wolseley, 6830
* By contacting the information officer.
- Information Regulator
You have the right to lodge a complaint with the Information Regulator:
* Website: https://www.justice.gov.za/inforeg/
* Address: SALU Building, 316 Thabo Sehume Street, Pretoria.